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Frequently Asked Questions
If you have a question not listed below, email us.

How Much Does the Cruise Cost?
The cruise rate depends on what type of room you select and on how many people will share the room with you.  Transportation to Spain is not included in the rates.  To find out what the current rates are click here.
What's Included in the Cost?
The cruise package includes accommodations on the ship

 

What's Not Included?
Personal expenses and transportation to the ship are not included in the cruise rate.  Personal expenses include: gambling, souvenirs, massages, facials, shore excursions etc...
How do I Register for the cruise?
You can register for the cruise by fax, mail or online.  Just click on the Reservations link and select the option to register online or print out the registration form and send it to us.  We must have that registration form signed and completed in order for us to hold your reservation.

 

What Documents Do I Need to Travel?
A Valid Passport is required.  These documents must be presented at check-in at the port.

 

Where does the Ship Leave From?
The ship leaves from Barcelona, Spain
How do I get to the Ship?
The ship leaves from Barcelona, Spain.  Therefore you must fly to Barcelona in order to cruise. You may book your own flight or use Cruise Lines Air/Sea Program. For more details, click on Transportation!

 

What Time Should I Get To The Ship?
Recommended Flight Times:  
You should ARRIVE in Barcelona BEFORE 5:00pm (Boarding starts at 1:00pm)
You should DEPART Barcelona AFTER 12:00 noon 

 

What Airline Should I Use?
All of the major airlines travel to Barcelona, Spain.  To view airline pricing from your city, click here.  Our agency has group flights which leave from New York.  The cruise line also has a flight program which leaves from all of the major cities. To view transportation options, click here.

 

Are Children Allowed to Attend?
Children are only allowed to travel on the cruise with their parents. They are not allowed in the night activities sponsored by MoonLight Cruises or the radio station.

 

I'm under 21 can I go on this cruise?
Anyone under the age of 21 cannot travel without a guardian over 25 on this cruise.

 

What Happens If I Need to Cancel?
You may cancel at anytime, however cancellation penalties will apply. See the policies.
Cancellations must sent in writing to MoonLight Cruises by fax, mail, or email.  Cancellations received after 5:30 pm will count towards the next business day.

 

What Happens If My Roommate Cancels?
If your roommate decides to cancel, we recommend that you find a new roommate.  The cabin rate is based on the number of guests that is occupying the room, if that number drops the rates increase.  So please choose your roommates carefully.

 

Are Name Changes Allowed on the Tickets?
Yes.  Name changes are allowed but there is a fee for each change.

 

How do I Make Purchases on the Ship?
Carnival Cruise Lines uses a Cashless system called Sail & Sign sm.  With this program guests are allowed to charge their purchases to their personal account.  All Onboard purchases, Beverages, Photos, etc… must be purchased with your Sail and Sign account.  You may open your account on the day you arrive to the port.  You must complete an application and use a major credit card or a $100 cash deposit to open your account.

 

Can I Get Married on the cruise?
Yes.  Wedding packages are available for an additional cost.  Package prices range from $675 - $3000 per couple, it depends on the wedding perks and the number guests attending the wedding.   Cruise Lines wedding department arranges that ceremony and you will correspond with them directly and send payment for the package to them.  To see available packages, click here

 

Can I Get A Group Discount ?
We will offer a group discount on Love Cruise 10.  The group size must be 5 cabins or more.  To register your group, please send us an email to Love@moonlightcruises.com - Attn: Groups.

 

Will I be notified of a change in itinerary?
When practicable, the cruise lines will promptly notify guests of a pre-cruise itinerary change through their travel agents or directly in the case of direct bookings. The cruise lines will offer such guests an opportunity to cancel their cruise without penalty within 24 hours. No additional compensation for the itinerary change will be offered at a later time. If an itinerary change occurs while a ship is at sea or when notice prior to sailing is not feasible, the cruise lines shall attempt to substitute an alternative port. No compensation shall be provided to guests when an alternative port is offered.
 
You Must Book Through the MoonLight Cruises Group Department to Participate in the Private 'Love Cruise' Events.
770-322-1047 * Email: Love@moonlightcruises.com

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