Have Questions?  Can't find all of the information you need? Check out our frequently asked questions and answer section below.  If you still need assistance, call our office with your questions. More Q&A will be added on a regular basis.


What documents do I need to travel?
Updated: 12/26/2008

A valid passport or Passcard is recommended for travel.

To verify this information, please visit the US Department of State website.

 


What is included in the price?
Accommodations onboard the ship (7-nights) * Port Charges & Government Taxes, Fuel Supplement,
Meals, Snacks, and Most Beverages  * 24-Hour Complimentary Room Service
Use of Ship Facilities * Concerts / Activities

What is not included in the price?
  • Airfare or Ground Transportation to the ship
  • Transfers from the Airport to the Cruise Ship
  • Gratuities for the dining & cabin staff
  • Personal expenses such as photos, souvenirs & island tours
  • Sodas, bottled water or alcoholic beverages

What does the ship look like?
To find out more information on the ship, click here

How can I get to the ship (transportation)?
The ship leaves from the San Juan, Puerto Rico. The Port of San Juan is approximately 35 minutes from the SJU airport. A taxi or shuttle bus can be taken from the airport to the cruise port.

Do children get a discount?
No. Children pay the same price regardless to age. Anyone under 8 months is not recommended for travel.  Children must travel with their parents.
  • Is there childcare onboard the ship?
    Yes. The cruise line has a supervised children's program that operates at no cost up until 10pm at night.  After 10pm, there will be a nominal babysitting charge to watch the children.

How often can I eat?
Breakfast, lunch, and dinner are served everyday in the formal dining room and on the Lido deck. Food is also served 24 hours a day through room service.

How much money will I need to bring?
Many clients have asked, “How much money do I need to bring?” This is dependent upon your personal spending habits and budget. Optional daily photographs range from $10-$25. Shore Excursions/Tours range from $25-$150 per person. Spa services range from $30 and up. According to your personal budget, set aside money for optional expenses like souvenirs, sodas, alcoholic beverages, and personal items.

What should I pack?
Dress during the day is casual (shorts, shirts, skirts, jeans, etc.) Dress for dinner & the evening is business casual. Beach & Swim Wear, Tank Tops, Tennis Shoes, Flip-Flops, Hair Rollers, etc are Not Allowed in the Dining Room. Pack Lightly.

Is there a doctor onboard?
Should a guest require medical attention while aboard one of our vessels, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.

Can I purchase a Event Pass separately?
No.  It's a part of the cruise package deal.

Is there a group discount?
If you are a group leader, email us your contact information and send you notice of the group program. In the meantime, make sure that those traveling with you put down your name or group name in the "Referred by" section on your registration form.

 

 
 

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